Terms and Conditions of Use

1. Preamble

Welcome to our site dedicated to recruiting international students to study in France. This site aims to facilitate interactions between three types of users:

  • Students who browse and apply to educational programs offered by schools.
  • Schools that post their educational programs, manage their content, and process the applications they receive.
  • Recruitment agents who submit application files on behalf of the students they represent.

These Terms and Conditions of Use (TCU) aim to define the rules for using the site, as well as the rights and obligations of each user. By accessing our site and using its services, you agree to comply with these TCU. If you do not agree to these terms, we invite you not to use our services.

2. Purpose of the TCU

The purpose of these TCU is to define the conditions under which:

  • Students can browse educational program offers, apply to the programs offered by schools, and track the status of their applications.
  • Schools publish and manage their program offers, handle student applications, and interact with recruitment agents
  • Recruitment agents submit applications on behalf of students they represent and communicate with schools regarding these applications.

The Terms & Conditions also govern the use of the integrated communication tool, enabling users (students, schools and recruitment agents) to communicate with each other in a fluid and secure manner.
These rules are established to ensure an optimal and fair use of the platform for all users, in compliance with applicable laws and regulations.

3. Access and registration to the site

3.1 Conditions of access

Access to the site is free for all users. However, certain features are reserved for registered users (students, schools, and recruitment agents). To access these features, it is necessary to create an account by providing accurate and up-to-date information.

3.2 Registration process

  • Students: Students register by completing an online form with personal information such as their name, email address, and academic background. Students must ensure that the information they provide is accurate.
  • Schools: Schools must create an institutional account by providing specific information about their institution, including the school's name, address, administrative contacts, and details about the offered programs. Schools are responsible for regularly updating this information.
  • Recruitment agents: Agents must register by providing details about their professional identity, contact information, and the students they represent. Agents are required to provide truthful information about their relationships with the students for whom they submit applications.

3.3 Verification and accuracy of information

Users agree to provide accurate and up-to-date information during their registration. The site reserves the right to verify the accuracy of the data provided and to suspend or delete any account containing inaccurate or misleading information..

4. Roles and responsibilities of users

4.1 Students

Students are responsible for their use of the site, including:

  • Browsing and applying to the educational program offers posted by schools.
  • Tracking the status of their applications through their personal space.
  • Ensuring that the information provided in their applications is accurate and complete.

Students must follow the site's conduct rules and refrain from any actions that could harm other users or the platform's integrity.

4.2 Schools

  • Creating and managing their profile pages and educational program offers.
  • Regularly updating information about programs and admission conditions.
  • Fairly and confidentially handling applications received from students and recruitment agents.

Schools agree to respect the privacy rights of students regarding data protection and to refrain from disclosing personal information without consent.

4.3 Recruitment agents

Recruitment agents have the role of:

  • Submitting applications on behalf of the students they represent.
  • Ensuring that the information provided for each application is accurate and reflects the students' qualifications.
  • Maintaining transparent communication with schools and students about the progress of applications.

Agents must ensure they have authorization from the students to submit applications on their behalf and act in accordance with ethical and legal standards.

4.4 Respect for intellectual property rights and conduct rules

All users agree to respect intellectual property rights concerning the content published on the site. They must also comply with conduct rules, avoiding offensive, defamatory remarks, or any behavior likely to disrupt the platform's proper functioning.

5. Use of application, offer management, and representation services

5.1 Application process for students

Students can apply to the educational program offers proposed by schools by submitting their application directly on the site. They must ensure that their files are complete and accurate before sending them. Application tracking is available at any time through their personal space.

5.2 Management of applications by schools

Schools have internal tools to manage the applications they receive. They are responsible for evaluating the applications and communicating the results to students. Schools agree to handle applications fairly, respecting the confidentiality of students' information.

5.3 Submission of applications by recruitment agents

Recruitment agents can submit applications on behalf of the students they represent. They must ensure that the information provided is precise and accurately reflects the students' qualifications. Agents must also maintain transparency in their interactions with schools and provide any necessary support to students throughout the process.

5.4 Schools and agents' confidentiality commitments

Schools and agents agree to handle all application information confidentially and not to disclose these data without prior authorization. They must respect the privacy of students and comply with applicable data protection regulations.

6. Communication tool between users

6.1 Communication tool features

The site provides a communication tool that allows users (students, schools, and recruitment agents) to communicate directly and securely. This tool aims to facilitate exchanges about applications, educational program offers, and any questions related to the services offered by the site.

6.2 Rules of use and moderation

Users must use the communication tool respectfully and professionally. Any offensive, inappropriate, or irrelevant content may result in sanctions ranging from warnings to account suspension. The site reserves the right to monitor communications to ensure compliance with the rules and take necessary action in case of misconduct.

6.3 Confidentiality of discussions

Exchanges conducted via the communication tool are confidential and must not be disclosed to third parties without the explicit consent of the concerned parties. The site implements security measures to protect the confidentiality and integrity of these discussions.

7. Personal data and confidentiality

7.1 Collection and use of personal data

The site collects and processes users' personal data to provide the services offered, such as managing applications, facilitating communication between users, and continuously improving the platform. Collected data include, but are not limited to, identification information, contact details, and details related to applications and educational programs.

7.2 Users' rights regarding their data

In compliance with current regulations on personal data protection, users have rights regarding their data, including:

  • Right of access: Users can request to view the personal data we hold about them.
  • Right to rectification: Users have the right to correct or complete their data if it is inaccurate or incomplete.
  • Right to deletion: Users may request the deletion of their personal data under certain circumstances.

Requests concerning these rights can be made by contacting our customer service via the contact details provided in the final section of these TCU.

7.3 Security measures implemented

We implement appropriate technical and organizational measures to protect users' personal data against unauthorized access, loss, destruction, or alteration. However, users are also responsible for the security of their own login credentials and passwords.

8. Intellectual property

8.1 Ownership of published content and information

All content and information published on the site (texts, images, videos, logos, graphic elements, etc.) are protected by intellectual property laws. These contents are the exclusive property of the site or its partners, unless otherwise explicitly stated.

8.2 Use of content belonging to users

  • Schools: Schools are responsible for the content they post on their pages (program offers, presentations, etc.) and retain intellectual property rights over it. However, they authorize the site to use, reproduce, modify, and distribute these contents for promotional and communication purposes.
  • Students and recruitment agents: Students and recruitment agents retain ownership of the information and documents they submit via the site. By submitting these contents, they grant the site a non-exclusive license to use them in processing applications and managing services.

8.3 Respect for intellectual property rights

Users agree to respect the intellectual property rights related to the content on the site. Any unauthorized reproduction, distribution, or use of the content is strictly prohibited and may lead to legal action.

Limitation of the site's liability

Limitation of the site's liability

The site strives to provide a reliable and secure service, but cannot be held responsible for technical problems, service interruptions, loss of data or any other failure beyond its control. Users are advised to back up their data regularly to avoid accidental loss.

Content provided by users

The site declines all responsibility for content published by users (students, schools and recruitment agents). The information provided by these users is their sole responsibility, and the site cannot be held responsible for its accuracy, completeness or relevance.

Use of the communication tool

The site cannot be held responsible for exchanges between users via the integrated communication tool, including any offensive, inappropriate or fraudulent comments that may be made. However, measures will be taken to moderate and punish any abuse reported.

10. Termination and suspension of accounts

10.1 Conditions of termination

The site reserves the right to terminate or suspend access to users' accounts (students, schools, recruitment agents) in case of non-compliance with these TCU, violation of applicable laws, or any behavior detrimental to the proper functioning of the platform.

10.2 Consequences of termination

In the event of account termination, the affected user will immediately lose access to their personal space and associated services. All data and ongoing applications may be permanently deleted without the possibility of recovery unless otherwise required by law.

10.3 Users' right to terminate their account

Users may also choose to terminate their account at any time by requesting it via their profile settings or by contacting customer support. Termination will take effect after a reasonable period and will result in the deletion of personal data associated with the account.

11. Modifications of the TCU

11.1 Right to modify

The site reserves the right to modify these Terms and Conditions of Use at any time to adapt to legal, technical, or commercial changes. Changes will take effect upon their publication on the site.

11.2 User information

Users will be informed of any significant changes to the TCU through a notification on the site or by email, using the contact information provided. It is the users' responsibility to regularly review the updated TCU. By continuing to use the site after the modification, users automatically accept the new conditions.

12. Applicable law and competent jurisdiction

12.1 Applicable law

These Terms and Conditions of Use are governed by French law. They are drafted in compliance with the laws and regulations in force in France regarding data protection, intellectual property rights, and online contractual relationships.

12.2 Competent jurisdiction

In the event of a dispute regarding the interpretation, execution, or validity of these TCU, and failing an amicable resolution, only the courts within the jurisdiction of the site's headquarters will have jurisdiction to resolve the matter.

13. Contact

13.1 Contact information

For any questions, complaints, or requests for information regarding these Terms and Conditions of Use, users can contact the site's support through the following means:

  • Email address: hello@livin-france.com
  • Postal address: 165 avenue de bretagne 59000, Lille

The site strives to respond to all requests as quickly as possible and to provide users with appropriate assistance.